Thursday, October 6, 2011

The Joys Of Working In A Call Center

Or should I say, Client Care Center.  I'm into my last few days working here and every day just seems to get more and more batshit.  In a good way, honestly!  It's just amazing at how impressively how little some of our clients seem to think when they're phoning in complaints or work orders.
"The light in my fridge doesn't go on all the time."
This was an actual work order that got posted.  It was the first thing on my to-do list at the beginning of my shift.  I opened the file, read the work order, stared at my screen for a few seconds, and went to get myself another cup of coffee.  That was a long day.  It was like an attack of stupendously dumb questions throughout the day.  Then there are the really fun work orders that get called in.  Those ones are when the site managers are obviously ready to kill the first thing that moves or even so much as looks at them cross-eyed.  Generally, in these cases, the people who lived in the suite (which I think we can safely assume is now vacant) trashed it so badly it makes the hotel in the Hangover look bearable.
On another note, I heard my boss humming yesterday.  He is awesome.  He's from North Carolina, has a sign in his office stating that his office is an anti-velociraptor zone, and belts out "I wish I were a coal miner's daughter" whenever his computer/phone/cellphone isn't working.  I thought the song he was humming sounded familiar, so when he hit a pause in his humming I sang out "meee, I want a huuuula hoooop".  Then at the same time we both sang out "weeee can haaaaardly staaaaand to waaaaait, please Christmas don't be laaaaaate!"  My boss was singing the Alvin and the Chipmunks Christmas song.  Everyone else in the office came and stared at us.  I love my job.  :)
Dad was watching me run around the house trying to pack.  I think I gave him the impression that if he stepped in to help me pack he would mess up my "system" (what system?  I throw shit in boxes and make sure it fits and it won't break, that's about as far as my system goes) and there would be sudden and painful death involved.  But victory is mine!  Except for my clothes I'm pretty much entirely packed.  Go me.

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